Collection of your Information
Here & Now Health collects information about you for several reasons:
- Your name, address, telephone number, and date of birth, are collected when you make a booking into one of our seminars in order that we may contact you and identify you when you use our services.
- You may be asked to provide other non-identifying details including demographic and other information about you and the reasons for attending our workshops and seminars. This information will be entered into our database in order that we might improve our services. From time to time, Here & Now Health may also conduct confidential client surveys in order to improve services. These surveys will be non-identifiable and non-compulsory.
- In the event that a member from Here & Now Health refers you to another agency for further help and support, no information will be supplied to that organisation unless specifically requested by you. Your relationship with service providers at the referred agency is entirely independent of your relationship with any practitioners associated with Here & Now Health.
Storage & Disposal of your Information
All information collected about you is stored and disposed under the guidelines set by the APS (Australian Psychological Society). All personal, identifying information collected when signing up for workshops and seminars is kept confidential and securely stored. All identifiable information will be destroyed in accordance with legal guidelines (generally 7 years after file closure). Your service provider can give you further information about the retention and disposal of files in your particular program. Any information stored electronically will remain in the database in a non-identifiable form.
Access to your Information
You have a general right to access personal information Here & Now Health holds about you, and to amend information that is incorrect. Pursuant to the National Privacy Principles, there are some instances in which access to information will not be allowed, for example, access will not be permitted to information about any other person, including your family members or your spouse/ partner. If you wish to access your personal information, or would like further information about access, please contact the Director and Senior Psychologist, Dr Carla Rogers on 0408-718-755.
Complaints and Feedback
The material on this website has been designed for general education and information, and is intended as a general guide only. It is not intended to replace professional counseling and/or services, nor is it intended to inform on all issues that might arise in human relationships. No person or organisation should act on the basis of the information on this website without taking appropriate advice. The information on this website is liable to change, and although we attempt to ensure that the content is current and correct, we do not guarantee its currency as there may be delays, errors or omissions. Here & Now Health reserves the right to make modifications of any nature to the information or tools on this web site.
Here & Now Health makes every effort to check and test material for viruses. However, it is recommended that you run an anti-virus / anti-spy program on all material downloaded from the Internet. Here & Now Health cannot and does not accept any responsibility for any loss, disruption or damage to your data or your computer system which may occur whilst using material derived from this web site.
Web Site Links Guidelines and Policy
Here & Now Health is not responsible for the content or reliability of external websites which are linked to or from this website. Links should not be taken as an endorsement of any kind. We cannot guarantee that these links will work at all times and we have no control over the availability of linked pages.